As a natural extension to Debt Recovery and Credit Control, our CRM, Dialler and Field Based workflow solutions automate operational workflow and contact management, including
- Automation of customer calls using our blended dialler
- Diary Management
- Automated Document Production
- Integrated Document Management features, including the automated production of full correspondence and ‘brief builder’ export packs for use as evidence in court, all at the touch of a button.
Used in conjunction with mobile and field workflow apps, enforcement agents can update the office CRM software live in the field. Even if a mobile signal is not available, hand-held devices will save the data and auto sync back to the CRM as soon as one becomes available, harnessing the true power of the cloud deployment of our software. This removes administration processing time and cost, as well as creating and maintaining a comprehensive MI view over the entire operation, both office desktop and field.