Legal Services

Our Debt Recovery, Credit Control & Enforcement case management software is also used by a number of leading legal practices across the UK and Ireland with processes and workflow configured within our CRM platform Adept and aligned to both the Solicitor Regulation Authority, as well as the specific legislation for both the UK and Irish Court systems.

Our CRM Platform Adept is used as the core Case Management tool for Ministerial Government to spearhead a £1 billion reform programme aimed at modernising and transforming intelligent multi-channel customer contact.

Our solution mix within Legal Services comprises of a mix of the following:

  • Hosted Dialler
  • CRM & Workflow
  • PCI DSS Compliant Payment Processing
  • Email
  • SMS
  • Web
  • Call Recording
  • Screen Recording
  • Desktop Analytics

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